Cognigy
AI Agents for your business - powered by Generative and Conversational AI.
Category:
Tags:
Customer Service
Technology
Paid
API
AI Powered Support
Voice AI Agents
Chat AI Agents
Agent Assist
Customer Service Automation
Industry
Technology
Pricing Model
Paid
Access
API
Cognigy Description
AI Agents for your business - powered by Generative and Conversational AI.
Cognigy Key Features
- ⭐Multimodal and Omnichannel Conversations
- ⭐Conversation Analytics
- ⭐Multilingual Support (100+ languages)
- ⭐Low-code AI Agent Management
- ⭐Customer support automation on phone and chat
- ⭐Employee support automation
- ⭐Flexible Deployment (on-premises/ public cloud/ private cloud)
- ⭐Outbound customer service
- ⭐Marketing and sales automation
- ⭐Enterprise-grade Security and Scalability (25000+ concurrent sessions)
- ⭐Humanlike AI Agents for Voice and Chat
- ⭐Contact Center and Business Integrations
- ⭐Large Language Model Orchestration
- ⭐Agent Copilot (GenAI-powered agent assist)
- ⭐Knowledge AI (retrieval augmented generation)
Cognigy Use Cases
- ✔️Customer support automation on phone and chat
- ✔️Outbound customer service
- ✔️Marketing and sales automation
- ✔️Employee support automation
